setRedirectURL (url) does not work in UI Action for Service Portal Release Any release supporting Service Portal Cause As per the online docs link in the section below, … action. location. It somehow always attempts to The same URL pattern is used for the parent content as the leaf content: The first URL slug represents the type of content being shown: [moduleId], [renderer_type], new_record, … HI Team , we configured custom URL but for some reason custom url is redirecting all users to native view. Specifically, I am always redirected to the … That means your HR Case view does not have Contract field on the form. 1) You can convert the server code to client side and … Customizing the redirection after a Record Producer submission in the ServiceNow Service Portal is a simple yet powerful way to enhance the user experience. service … In the callback function of getXML/getXMLAnswer, use action. do?glide_sso_id=<sys_id of the sso … When single sign-on is enabled, you might not want users to see the ServiceNow login page or allow user to login locally. A common problem is that after users provide … This is because of the part in the URL that says "id=form", this should say "id=sc_cat_item". Issue 1 : I'm able to … This is creating records as expected, but the "producer. setAbortAction (true) not executed 23411 Views Last updated : Mar 6, 2025 public Copy Permalink English (Original) The issue I'm encountering is that when setAbortAction is triggered, the setRedirectURL does not work as intended. Navigate to the … This works in the normal view but doesn't redirect to the new task form in the agent workspace. bit. Once the condition are true, it showing the form using the above parameter but it's … i have created a module after clicking the module need to redirect to the catalog item i have usen the catalog item DEV link in arguments field it is working fine. I have my ui action script: and i have this. They see the Service Portal login page instead. Some information's are added here as follows: We have provided servicenow instance link, client id and client secret to get connected, upon submission it is throwing with exception "Invalid Redirect_URI" Let me know how to achieve this. Share login/logout redirect URLs with the Okta admin If no errors, the connection should be successful. Processors are no longer supported. I have created a business rule to check the user role and direct them to Service portal if the user does not have … This article addresses issues with action. To the second part, I'm trying to recall; once you have multiple providers setup I think you either need to use the external credentials option to be redirected, or you need to use a specially formatted URL with the … After doing so, the Login with SSO link started working, but when I navigate to the instance's base URL (https://XXXX. I created two server-side UI actions configured to redirect to a Service Portal page. The problem seems to be … I think the issue here is you are trying to redirect to catalog UI Page from Agent Workspace which cannot be redirected. Use the sys_id to construct the url, or better yet consult the GlideRecord docs and see if you … I believe you are using this in a catalog client script, change the isolate script to false and if it still doesn't work could you please give a try using "window. SetRedirectURL (Url); Not Working For Ag I would double-check your redirect event handler and make sure your required parameters were set correctly. If you're not getting the Workday login screen when clicking "Get OAuth Token", open the Application Registry [oauth_entity] record in ServiceNow, add this param' to the … Description: I am working on a UI Builder page where I need to redirect users from a subpage (e. For example, you can redirect users with the sn_customerservice. Once the condition are true, it showing the form using the above parameter but it's … action. This works in the normal view but doesn't redirect to the new task form in the agent workspace. The first one: On SSO Source, you need to have it formatted as follows: sso:<sys_id of identity provider> The … I can confirm that my Authorization URL and Token URL work correctly as I can connect via Postman and step through the code in Visual Studio. Hi, I need to redirect the URL to a different page through business rule. Bug Description If I set the redirect action for the new n8n form and the url is not related to the n8n site, it won't open because of the CORS policy To Reproduce Example of … I have the exact same UI action working on the incident form in agent workspace with no issues, it redirects and returns just fine. NOTE: Custom URLs are not available for (on … When users authenticate through SSO, they may be redirected to their default Service Portal instance (/sp) instead of their intended portal, such as Customer Service (/csm) or Employee … You can configure Service Portal to redirect users after login.
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